Are you thinking about joining Flalingo but want to know all the facts before making a decision? You’re in the right place.
Flalingo is a platform that teaches English online through one-on-one lessons. While the majority of users are satisfied with the platform, like any service, there are some complaints about Flalingo as well.
In this article, we will analyze both the praises and the complaints with full transparency, combining my 12-month personal experience with hundreds of real user reviews to answer all the questions you might have.
For those who want a quick summary, here’s a fast overview of Flalingo based on my 12-month experience and the average of online reviews:
| My Evaluation | Score |
|---|---|
| My Rating | 4.7 |
| Average of Online Reviews & Complaints | 4.8 |
| Most Loved Feature | Smart Teacher Algorithm |
| Least Loved Feature | Sales Calls from Customer Representatives |
| Teachers’ Status | Expert and Professional Staff |
| Materials Used | Oxford University Books |
| Video & Audio Quality | Flawless |
| Customer Support Communication | Excellent |
“Bu yazımdaki değerlendirmeler tamamen kişisel deneyimlerime dayanmakta olup, adı geçen kurumlarla herhangi bir ticari iş birliğim bulunmamaktadır.”
The most honest information about a platform comes from its users. Let’s review the comments on different platforms together, categorized by themes.
This is one of the aspects that best reflects the quality of a platform. What happens when a problem arises?
How is Flalingo’s customer support according to users?
Reviewing comments on Ekşi Sözlük, Google, and Şikayetvar shows that one of the most praised aspects of Flalingo is its 24/7 accessible, fast, and solution-oriented customer support. Users often mention that whenever they encounter an issue, they can immediately reach a point of contact.
From Google, Recep Erin’s comment:
I signed up for my daughter. The teachers are excellent, but the real praise goes to the Flalingo Turkey team. We’ve experienced English learning on many platforms, but I’ve never seen anyone as responsive and attentive as Flalingo. If you’re considering online English education, I’d say don’t think twice—choose Flalingo.
What About Negative Reviews and Complaints?
The most transparent analysis also involves examining complaints. There are only a few complaints about Flalingo on the Şikayetvar platform, and the platform’s complaint resolution score is quite high at 91/100.
Flalingo’s high 91% resolution rate on Şikayetvar and its 'Solution-Oriented Brand' badge indicate that issues are resolved quickly when reported and usually do not recur. This suggests that the problems are more likely isolated sales process errors rather than systematic issues.
What Do Users Like Most About Flalingo?
When comparing reviews on Ekşi Sözlük, Google, and Trustpilot, it’s clear that the two most highlighted features are the Smart Teacher Matching Algorithm and the ability to continue lessons with the same preferred teacher.
From Ekşi Sözlük, ryokoshan’s comment:
Comment from Müge Çelik on Google:
I tried both options for speaking practice and lesson instruction. I’m satisfied; it helps me progress in a structured way. I had chosen the 30-minute sessions three times a week. Later, I plan to take 1-hour sessions because I think it will be more effective. You can continuously work with the same teacher, which was important for me. Your level doesn’t matter—you can choose lessons or speaking practice according to your preference.
Does the FLAI Report Really Work?
Yes. Especially in recent reviews, it is mentioned that the FLAI report, generated by artificial intelligence after each lesson, is very useful for tracking progress.
From Ekşi Sözlük, time of fun’s comment:
Today marks my 8th month on the platform. Finding a platform suitable for beginners was very important to me, and this was exactly what I was looking for. For the first 4 months, they created a pool consisting only of Turkish teachers. Later, during an evaluation with my education consultant, it was suggested that I take one lesson per week with a foreign teacher. For the last 4 months, I have been taking lessons with one foreign and one Turkish teacher. At first, I struggled speaking with the American teacher, but that problem soon disappeared. Today, they updated my teacher pool, and since I will now take lessons entirely with foreign teachers, all the teachers in my pool are foreign. I have worked intensively for 8 months and am seeing results. It’s great that they don’t just throw a bunch of teachers at you and let you pick randomly. They create a pool based on your needs and match you directly with the most suitable teachers—a very effective system. In the past few months, they’ve also started sending a report after lessons that analyzes the session using AI. It’s especially helpful for reviewing the words I used during class.
In light of all these reviews, I’d like to share my own 12-month journey. What made Flalingo indispensable for me was definitely the Smart Teacher Matching feature. When I wanted to focus on Business English and specified that I preferred a native English-speaking teacher with an American accent, the system presented me with a pool of highly rated teachers who matched these exact criteria and had available slots.
This eliminated the stress of “which teacher should I choose?” and allowed me to focus directly on learning. Of course, there’s a minor point I’d critique: occasionally, the platform experiences technical glitches. However, these are usually resolved quickly and don’t negatively impact the learning process in the long run. The platform retains a high-quality teaching staff by offering teachers better compensation.
When you think about it in terms of private lessons, taking classes from a quality teacher always comes at a price. But if you keep an eye on their frequent discount campaigns, you’ll see that you’re more than getting your money’s worth.
To sum up, Flalingo is more suitable for conscious learners who want high-quality, professional education and aim to get full value for the money they pay, rather than those thinking, “as long as it’s cheap, it doesn’t matter.”
If your priorities are:
then Flalingo could be the right choice for you.
However:
you might want to explore other alternatives available on the market.
| Package Duration | Number of Lessons | Package Content | Original Price | Discounted Price | Total Savings |
|---|---|---|---|---|---|
| 1 Month | 3 days/week | 25 Minutes | 6,640 | 6,640 (No Discount) | 0 |
| 3 Months | 3 days/week | 25 Minutes | 5,890 | 4,750 | 6,081 |
| 6 Months | 3 days/week | 25 Minutes + FLAI | 5,550 | 4,060 | 16,237 |
| 12 Months | 3 days/week | 25 Minutes + Group + FLAI + Exercises | 4,940 | 2,710 | 48,728 |
Here are the answers to the most frequently asked questions about Flalingo!
Absolutely yes. The biggest difference with Flalingo is that it doesn’t give “the same lesson to everyone.” You have one-on-one lessons with teachers who are specially matched according to your personality type, learning style, level, and interests.
With its Oxford-approved curriculum, engaging content, and the ability to continue with the same teacher, Flalingo can be considered “one of the best.”
Yes, they are very flexible in this regard. If you build a good connection with a teacher, the system allows you to fix that teacher for your lessons. Additionally, if the lesson times don’t match, you can work with other teachers with similar profiles. In other words, you can progress without leaving your comfort zone.
Yes. The FLAI report provides a summary of your language development after each lesson, clearly showing your strengths and areas to improve. It guides not only the teacher but also you.
Prices vary depending on the package you choose and the type of teacher. However, there are options for every budget, and the best part is the trial lesson costs only 100 TL. So, you don’t have to decide before seeing how well you fit with the system.
