Question 1

What is Preply and how does it work?

Accepted Answer

Preply is a platform that offers an online language learning service. This platform offers students the opportunity to work with tutors in many different languages. Preply has tutors for students with different language skills and needs. Students can choose tutors on the Preply platform to suit their learning goals and budget. They can review tutors' profiles and decide which tutor is right for them based on student ratings.

Question 2

Who are Preply tutors?

Accepted Answer

Given that there are low-paid and non-professional tutors, Preply actually offers its users a wide range of tutors. While this may be a positive for those who want to study English online at a low cost, it is a big question mark for others who care about the quality and expertise of the teaching.

Question 3

How can I take a course at Preply?

Accepted Answer

The process of taking lessons on Preply is very flexible. After completing the trial lesson, the student can start a subscription with the teacher depending on the frequency of lessons. Once the subscription is started, the student pays for the first 28 days and the subscription is automatically renewed every 28 days. Lessons can be scheduled both weekly and individually, which allows the student to personalise the learning programme. Furthermore, unused lessons can be carried over to the next payment period and lessons can be rescheduled for future dates.

Question 4

How long and how often lessons are held in Preply

Accepted Answer

Course duration and frequency can vary depending on the student's preferences and needs. Lessons at Preply are usually offered in 1-hour sessions, but lessons of different durations such as 30, 45 or 90 minutes can also be taken. Students can choose from packages of 6, 12, 20 or 40 lessons depending on their needs. The frequency of lessons is at the discretion of the student and the teacher. The students plan their lesson programmes and schedules with their teachers in a convenient way.

Question 5

What are the prices at Preply?

Accepted Answer

Since there are so many teacher options at Preply, the prices they ask vary according to their quality and expertise. This price varies between 500 Turkish Lira and 2,700 Turkish Lira per lesson. While lessons can be taken from professional students on more affordable platforms in this sector, Preply's pricing policy may be negative for some users.

Question 6

How does the process of taking lessons from Preply work?

Accepted Answer

Preply offers a user-friendly platform that helps organise the language learning process. Thanks to this platform, you can choose from a range of online tutors and arrange your lessons according to your own schedule. The virtual classroom environment helps you to communicate easily with your teacher and allows you to monitor your learning progress. However, it does not have a professional and efficient customer service for the various problems you may encounter in the process.

Question 7

How are customer reviews for Preply?

Accepted Answer

There are some negative aspects of the Preply platform. Firstly, some users have experienced problems with credit card information being stored and subscription renewal without notice. Also, the fact that Preply does not have a course tracking system may make it difficult for students to better track their progress. In addition, the limited ability to switch from one unsatisfied teacher to another once a package has been purchased may limit students' flexibility.

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