Utalk and italki
Compare their platforms.
Read the reviews. Decide which one is better.

vs

Utalk

6.9

italki

6.3

Brands

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Utalk

6.9

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italki

6.3

Overview

Number of Reviews

167

86

Positive

31

11

Negative

97

51

Indecisive

39

24

Total Number of Visitors

3929

3946

Evaluations

newest

comments added in the last twenty-four hours
19.01.2023 23.01
I took lessons from the utalk online language learning platform to improve my foreign language at university and to help me with my lessons, but they were very good when selling, they took care of me, but they did not immediately help me to
03.12.2022
There are many teachers to please the student, but it can be really difficult to find the right teacher, despite everything, nice and fun lessons are taught.

The most popular

The most popular comment among the comments added
1 comment
I paid for the service but I can't access the program and they can't find me in the system even though I paid for it. I'm trying to get a refund now but it seems difficult let's see what happens
3 comments
I am trying to enjoy the lessons with my teacher, but I lost 10 minutes of communication with the teacher with low image quality of the platform where the lessons are taught. There was no such thing as an extra lesson extension or adding an

Customer happiness

9-10 point valuation

66 %(20)

28 %(15)

7-8 point valuation

57 %(17)

31 %(17)

5-6 point valuation

61 %(18)

36 %(20)

3-4 point valuation

68 %(20)

46 %(25)

1-2 point valuation

73 %(22)

39 %(21)

thank you messages

thank you messages created by customers based on their general service evaluations

"Thanks for your interest"

3

"Thanks for the quick solution"

3

Reasons for Satisfaction

Instructor Quality

79%
61%

Price/performance

75%
62%

Ease of Finding the Trainer You Want

75%
67%

Educational Material Quality

73%
64%

Seamless connection to lessons

71%
69%

Availability of Customer Service

70%
61%

Ease of Return

70%
64%