Utalk and Busuu
Compare their platforms.
Read the reviews. Decide which one is better.

vs

Utalk

6.9

Busuu

5.5

Brands

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Utalk

6.9

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Busuu

5.5

Overview

Number of Reviews

167

125

Positive

31

33

Negative

97

69

Indecisive

39

23

Total Number of Visitors

3929

3791

Evaluations

newest

comments added in the last twenty-four hours
19.01.2023 23.01
I took lessons from the utalk online language learning platform to improve my foreign language at university and to help me with my lessons, but they were very good when selling, they took care of me, but they did not immediately help me to
15.03.2023
I am a Premium user of Busuu language learning app, I used the app very well for 4 days, but when I wanted to use it last night, the app constantly gave me problems and threw me out.

The most popular

The most popular comment among the comments added
1 comment
I paid for the service but I can't access the program and they can't find me in the system even though I paid for it. I'm trying to get a refund now but it seems difficult let's see what happens
1 comment
Busuu has been waiting for my password for how many days, they are delaying that we will send an e-mail and return, and the prices are constantly changing.

Customer happiness

9-10 point valuation

66 %(20)

22 %(9)

7-8 point valuation

57 %(17)

43 %(17)

5-6 point valuation

61 %(18)

45 %(18)

3-4 point valuation

68 %(20)

72 %(29)

1-2 point valuation

73 %(22)

60 %(24)

thank you messages

thank you messages created by customers based on their general service evaluations

"Thanks for your interest"

3

"thanks"

2

Reasons for Satisfaction

Instructor Quality

79%
60%

Price/performance

75%
50%

Ease of Finding the Trainer You Want

75%
55%

Educational Material Quality

73%
55%

Seamless connection to lessons

71%
60%

Availability of Customer Service

70%
53%

Ease of Return

70%
59%