Preply and Turkishclass101
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Preply

8.3

Turkishclass101

5.3

Brands

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Preply

8.3

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Turkishclass101

5.3

Overview

Number of Reviews

239

737

Positive

55

197

Negative

123

373

Indecisive

61

167

Total Number of Visitors

4216

3891

Evaluations

newest

comments added in the last twenty-four hours
19.11.2022 23.11
I have been working with preply for about 2 months, it was a good experience for me, I can say that I have improved my speaking experience, I think my fluency has improved a lot.
23.03.2023 06.18
I purchased a 1-year Premium membership with the help of customer service through the Turkishclass101 website. However, I couldn't use the program because I couldn't spare time to use the program due to different works that were not in my a

The most popular

The most popular comment among the comments added
4 comments
Last July, my lessons were canceled for a few hours, about a third of my lessons were canceled in a month, anyway, the lessons were defined the next month, and at that time the teacher went on vacation, and when he came back, I found my les
1 comment
automatically defines membership in the application, cuts the invoice and victimizes it. It was written in the contract, not to mention that they try to justify it, just in case you'd pay attention.

Customer happiness

9-10 point valuation

124 %(26)

45 %(14)

7-8 point valuation

102 %(21)

63 %(20)

5-6 point valuation

87 %(18)

57 %(18)

3-4 point valuation

69 %(14)

70 %(22)

1-2 point valuation

83 %(17)

79 %(25)

thank you messages

thank you messages created by customers based on their general service evaluations

"serkan is satisfied with the result"

3

“Thank you for your support and interest.”

2

Reasons for Satisfaction

Instructor Quality

89%
59%

Price/performance

85%
47%

Ease of Finding the Trainer You Want

86%
52%

Educational Material Quality

84%
55%

Seamless connection to lessons

88%
59%

Availability of Customer Service

85%
52%

Ease of Return

86%
58%