Babbel and italki
Compare their platforms.
Read the reviews. Decide which one is better.

vs

Babbel

7.1

italki

6.3

Brands

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Babbel

7.1

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italki

6.3

Overview

Number of Reviews

126

86

Positive

24

11

Negative

71

51

Indecisive

31

24

Total Number of Visitors

4387

3946

Evaluations

newest

comments added in the last twenty-four hours
02.06.2023
I prepared in advance for a business trip due to my job, I wanted to learn a little Spanish and I bought a Spanish lesson from babbel and they charged me twice. I tried to contact customer service to remedy my grievance, but I could not rea
03.12.2022
There are many teachers to please the student, but it can be really difficult to find the right teacher, despite everything, nice and fun lessons are taught.

The most popular

The most popular comment among the comments added
2 comments
I thought I was taking lessons from Babel to learn French, but the teacher likes to talk about other subjects that are not related to the lesson in her own opinion, she talks about such nonsense from our time in our lesson. I wanted to leav
3 comments
I am trying to enjoy the lessons with my teacher, but I lost 10 minutes of communication with the teacher with low image quality of the platform where the lessons are taught. There was no such thing as an extra lesson extension or adding an

Customer happiness

9-10 point valuation

52 %(16)

28 %(15)

7-8 point valuation

57 %(18)

31 %(17)

5-6 point valuation

63 %(20)

36 %(20)

3-4 point valuation

71 %(22)

46 %(25)

1-2 point valuation

72 %(22)

39 %(21)

thank you messages

thank you messages created by customers based on their general service evaluations

"you could have done the refund process if it was late"

2

"Thanks for the quick solution"

3

Reasons for Satisfaction

Instructor Quality

84%
61%

Price/performance

81%
62%

Ease of Finding the Trainer You Want

81%
67%

Educational Material Quality

79%
64%

Seamless connection to lessons

76%
69%

Availability of Customer Service

77%
61%

Ease of Return

76%
64%