Lingoni and English Ninjas Kids
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Lingoni

5.2

English Ninjas Kids

7.4

Brands

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Lingoni

5.2

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English Ninjas Kids

7.4

Overview

Number of Reviews

108

586

Positive

21

164

Negative

60

324

Indecisive

27

98

Total Number of Visitors

7960

5548

Evaluations

newest

comments added in the last twenty-four hours
10.12.2022 14.15
While the service was being sold, no information was given on cancellation-refund issues. I requested a cancellation, saying that I was not satisfied. It was said that there is no cancellation / refund, it is written in the contract. Howeve
0.12.2022 12.37
Hello, we bought a 12 month package with english ninja Kids. On Friday, January 6th, I came across a warning that your package has expired for the appointment I made. I wrote to live support. It said we will be online on Monday, January 9th

The most popular

The most popular comment among the comments added
6 comments
I bought a 9-month package from Lingoni because it has a 100% money back guarantee. The consultant informed that if there is a 90% continuation condition, the refund will take place. I noticed that their teachers do not listen to me and the
2 comments
It was a great start, the first two weeks were really great, but then whatever happened, the connection problems came to the point where we couldn't take lessons with the teacher we wanted, and the ropes came to a breaking point for us with

Customer happiness

9-10 point valuation

61 %(17)

23 %(32)

7-8 point valuation

74 %(21)

15 %(21)

5-6 point valuation

82 %(23)

5 %(7)

3-4 point valuation

61 %(17)

3 %(4)

1-2 point valuation

66 %(19)

25 %(35)

thank you messages

thank you messages created by customers based on their general service evaluations

"Thank you even if our complaint reaches the result late."

4

"Thank you to the customer representative, Mrs."

4

Reasons for Satisfaction

Instructor Quality

69%
83%

Price/performance

72%
78%

Ease of Finding the Trainer You Want

70%
80%

Educational Material Quality

67%
81%

Seamless connection to lessons

68%
79%

Availability of Customer Service

66%
75%

Ease of Return

66%
73%