English Ninjas Kids and italki
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Read the reviews. Decide which one is better.

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English Ninjas Kids

7.4

italki

6.3

Brands

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English Ninjas Kids

7.4

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italki

6.3

Overview

Number of Reviews

586

71

Positive

164

7

Negative

324

45

Indecisive

98

19

Total Number of Visitors

5548

8642

Evaluations

newest

comments added in the last twenty-four hours
0.12.2022 12.37
Hello, we bought a 12 month package with english ninja Kids. On Friday, January 6th, I came across a warning that your package has expired for the appointment I made. I wrote to live support. It said we will be online on Monday, January 9th
08.12.2022 22.47
I decided to take an English course in order to gain a short working experience and live abroad. I took a 3-month course from Italki in order to improve my English speaking skills, and they automatically renewed my membership without any in

The most popular

The most popular comment among the comments added
2 comments
It was a great start, the first two weeks were really great, but then whatever happened, the connection problems came to the point where we couldn't take lessons with the teacher we wanted, and the ropes came to a breaking point for us with
4 comments
Finding a teacher is easy but choosing is difficult because there are so many options and one cannot decide which one to choose. As a first time user it was a bit complicated to get around once my class started. It took me a while to find t

Customer happiness

9-10 point valuation

23 %(32)

45 %(16)

7-8 point valuation

15 %(21)

48 %(18)

5-6 point valuation

5 %(7)

53 %(20)

3-4 point valuation

3 %(4)

63 %(23)

1-2 point valuation

25 %(35)

56 %(21)

thank you messages

thank you messages created by customers based on their general service evaluations

"Thank you to the customer representative, Mrs."

4

"Thank you for your positive results and interest."

4

Reasons for Satisfaction

Instructor Quality

83%
73%

Price/performance

78%
75%

Ease of Finding the Trainer You Want

80%
74%

Educational Material Quality

81%
70%

Seamless connection to lessons

79%
72%

Availability of Customer Service

75%
70%

Ease of Return

73%
71%