italki and Lingoda
Compare their platforms.
Read the reviews. Decide which one is better.

vs

italki

6.3

Lingoda

6.7

Brands

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italki

6.3

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Lingoda

6.7

Overview

Number of Reviews

71

242

Positive

7

92

Negative

45

109

Indecisive

19

41

Total Number of Visitors

8642

8125

Evaluations

newest

comments added in the last twenty-four hours
08.12.2022 22.47
I decided to take an English course in order to gain a short working experience and live abroad. I took a 3-month course from Italki in order to improve my English speaking skills, and they automatically renewed my membership without any in
15.12.2022 23.15
I tried to contact customer service many times in a 2-day process to cancel my subscription and to find out if I can get a refund, the only answer I get is please send an email, I can't get an answer to my questions, it was really a bad exp

The most popular

The most popular comment among the comments added
4 comments
Finding a teacher is easy but choosing is difficult because there are so many options and one cannot decide which one to choose. As a first time user it was a bit complicated to get around once my class started. It took me a while to find t
5 comments
I decided to take a course for Lingo by watching introductory videos on youtube and reading the comments. My experience in lingo was terrible teachers were not what I expected at all make sure you unsubscribe don't pay again like me

Customer happiness

9-10 point valuation

45 %(16)

72 %(18)

7-8 point valuation

48 %(18)

75 %(19)

5-6 point valuation

53 %(20)

87 %(22)

3-4 point valuation

63 %(23)

61 %(16)

1-2 point valuation

56 %(21)

86 %(22)

thank you messages

thank you messages created by customers based on their general service evaluations

"Thank you for your positive results and interest."

4

"Thank you for your friend's attitude and approach."

4

Reasons for Satisfaction

Instructor Quality

73%
77%

Price/performance

75%
79%

Ease of Finding the Trainer You Want

74%
78%

Educational Material Quality

70%
75%

Seamless connection to lessons

72%
76%

Availability of Customer Service

70%
75%

Ease of Return

71%
72%